At Digiwolves.com, we strive to provide top-notch digital marketing services to our clients. However, we understand that there may be instances where you may need to request a refund or return a service. Please read this policy carefully to understand the conditions under which you may be eligible for a refund.

  1. Eligibility for Refunds
    • Refunds will be considered on a case-by-case basis.
    • Requests for refunds must be submitted within 7 days of the completion of the service or project.
    • Refunds will only be considered if you provide clear evidence of a failure to meet the agreed-upon scope of work or if there was a significant shortcoming in the quality of the service provided.
    • Services that have been fully executed according to the contract, and have met the agreed-upon deliverables, are not eligible for a refund.
  2. Requesting a Refund
    • To request a refund, please contact us at Hello@digiwolves.com with the following information:
      • Your name and contact information.
      • A detailed explanation of the issue and reason for requesting a refund.
      • Relevant documentation or evidence to support your claim.
    • Once we receive your request, we will review it and respond within 3 business days.
  3. Refund Process
    • If a refund is approved, we will process the refund within 7 business days.
    • Refunds will be issued using the same payment method used for the original transaction.
    • You may be required to return any delivered products or materials in order to receive a refund.
  4. Partial Refunds
    • In some cases, partial refunds may be offered if certain milestones have been reached or if a portion of the service was provided satisfactorily.
    • Partial refunds will be calculated based on the scope of the completed work and the nature of the issue.
  5. Non-Refundable Services
    • Certain services, such as advertising campaigns or content creation, may incur costs that are non-refundable once initiated.
    • We will make you aware of any non-refundable aspects of a service before beginning work.
  6. Dispute Resolution
    • In case of disputes regarding refunds, we encourage open communication to reach an amicable solution.
    • If disputes cannot be resolved internally, the matter will be handled in accordance with the dispute resolution section in your contract.
  7. Changes to this Policy
    • We reserve the right to modify this policy at any time. Any changes will be communicated to you.
    • Your continued use of our services after any changes signifies your acceptance of the revised policy.
  8. Contact Information
    • If you have any questions or concerns about this refund and return policy, please contact us at:
      • Email: Hello@digiwolves.com
      • Address: B905, Bestech Business Centyer, Mohali

Thank you for choosing Digiwolves.com. We are committed to providing excellent service and ensuring your satisfaction.

The team DigiWolves is a dazzling mix of Web Design, Web Development, Social Media, Content Creation, Marketing, and Graphic Design Wolves. 

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